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If you have a question about the Vitality London 10,000, take a look at our hot topics below to find instant answers to our most common and current queries.

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Event Pack

Live in the UK? You should receive your Event Pack in the post by Tuesday 17 September. 

If your pack hasn’t arrived by 17:00 on that date, or any items are missing, please fill in the replacement pack form here.
 
We will then prepare a replacement pack or items for you to collect on Friday 20 September at Marathon House (190 Great Dover Street, London SE1 4YB) from 10:00 to 17:00.
 
Alternatively, you can collect your pack on Saturday 21 September at the Information Point in Green Park from 08:30 to 16:00. The what3words location for the Information Point is ///backs.also.really

Live outside the UK? You must collect your Event Pack on Friday 20 September at Marathon House (190 Great Dover Street, London SE1 4YB) from 10:00 to 17:00.

If you can't get to Marathon House, you can collect it from 08:30 to 16:00 on Saturday at the Information Point in Green Park. The what3words location for the Information Point is ///backs.also.really.

Road closures

Details of road closures and resident access is here. If you have a query about the road closures, please contact us.

 

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If you need help, our FAQs page is a great place to find instant answers to some of our other most common enquiries.

If you have checked out the Hot Topics above and FAQ’s and still need assistance, please contact us. Please only contact us once about your enquiry and we’ll get back to you as quickly as we can.