Q. How do I enter the 2019 Vitality London 10,000? A. The online entry system for the 2019 Vitality London 10,000 will be open in due course.
Q. What is the minimum age of entry? A. Entrants must be at least 15 years old on the day of the event.
Q. I have moved. How do I let you know my change of address? A. Please email email@example.com with your name, date of birth, telephone number, old address and new address. Your address details will then be changed in our system and a confirmation will be emailed to you when this has been done. Please do not call the helpdesk with changes of address as these can only be processed by email.
Q. My friend/family member is unable to run but has a place; can I run using their entry? A. Places in the Vitality London 10,000 are non-transferable under any circumstances (see terms and conditions of entry).
Anyone attempting to run using another person’s entry will be disqualified and banned for life from the Vitality London 10,000 and all other events organised by London Marathon Events Limited.
Q. I am ill, injured or unable to run – what do I do? A. If you are ill or injured we advise you NOT to take part. If you decide not to run for any reason, you must return your IPICO Sports Tag. Please use the special Freepost envelope enclosed in your race pack. It is a condition of the event that all timing tags that are not returned within 21 days of the event are subject to a £10 lost-tag charge.
Q. Am I entitled to a refund if I am not able to run? A. Runners who decide not to run are not entitled to a refund, as per the terms and conditions of entry.
Q. Can I change my start wave/time to be with a friend or family member? A. No, unfortunately you cannot change the start wave you are allocated. Start waves are carefully allocated by organisers and cannot be changed under any circumstances.
Q. Can participants in a wheelchair or similar assistive device be pushed around the course? A. No, this is not possible. The Vitality London 10,000 is run under British Athletics, World Para Athletics and IAAF rules which do not permit participants to receive any assistance during the event. If you are interested in entering either the Racing Chair or Day Chair categories, please contact our Disability Coordinator at firstname.lastname@example.org
Q.What time does the race start? A. The 2019 Vitality London 10,000 will start at 10:00. Runners are advised to arrive at least an hour before the race start time in order to get their bearings, find the baggage tents, locate the toilets and find out any last-minute details about the course.
Q. When will I receive my race pack? A. Race packs will be sent via Royal Mail post two weeks prior to Race Day.
Q. What will be included in my race pack? A. Your race pack will include your running number, IPICO Sports tag, baggage bag, safety pins and wire twist ties.
Q. What happens if I do not receive my pack in the post before Race Day? A. If you have not received your race pack in the post two weeks prior to Race Day please contact the helpdesk, who will be able to issue you with a new pack, on 020 7902 0200. If you are unable to contact the helpdesk more than a week before the race, we will not be able to post a new pack to you. In this instance you will need to collect a race pack on the morning of the race from the Information Tent in Green Park.
Q. What time do I need to get to the start area? A. Please aim to arrive no less than 30 minutes before your start time.
Q. What are the nearest stations to the start? A. The assembly area for the Vitality London 10,000 is in Green Park. The nearest Tube stations are Green Park and Hyde Park Corner. Piccadilly Circus, St James’s Park, Charing Cross and Victoria are also within walking distance.
Q. Where can I park near the start/finish area? A. We do not recommend driving as parking in the area will be difficult. Public transport is the best option, but do check for any possible weekend engineering works before you travel at www.tfl.gov.uk/check.
Q. How will I find my start wave? A. Confirmation of your start wave will be included in your race pack, which will be sent out two weeks prior to Race Day.
Q. Are there drinks available on the course, and where? A. Buxton Natural Mineral Water will be available to runners at the 3km and 6km marks of the race. Buxton Natural Mineral Water will also be available in the assembly area in Green Park.
Q. Are there toilets along the course, and where? A. There are no toilets along the course. However, there will be toilets available to runners in the assembly area in Green Park. Please make use of these before making your way to the Start Line.
Q. Where is the finish area? A. The race starts and finishes in St James's Park.
Q. How can I meet up with friends/relatives after the race? A. You will be directed back to the assembly area in Green Park by the finish area marshals. Please arrange to meet your friends and/or relatives at a pre-designated point in this area after the race.
Q. I want to watch the race – what advice can you give me? A.The Vitality London 10,000 course is ideal for spectators. Runners run along the Strand twice, at 1km and then again at 8km, making this a great place to watch the action.
The course passes many of London’s famous sights including Admiralty Arch, Nelson’s Column, St Paul’s Cathedral, Mansion House, the Bank of England, the Old Bailey, Somerset House, Big Ben, the Houses of Parliament and Westminster Abbey. Please visit our Spectator Info page for more details.
Q. Can I track a runner during the race? A. No, there is no tracking system for the Vitality London 10,000.
Q. Is there any entertainment on the day? A. There will be entertainment in the assembly area in Green Park during the Vitality Wellness Weekend. For more details please visit our Spectator Info page.
Q. Is it possible for a charity to buy places in the VitalityLondon 10,000? A. Please visit our charity listings page for more details on charities with guaranteed entry to the Vitality London 10,000.
Q. How do I qualify and/or apply for the British 10K Championships? A. Any British athletes who have run 10km faster than 32 minutes (men) and 38 minutes (Women) in the last two years are offered a complimentary entry.
Q. Where do I collect my race pack? A. If you are an elite athlete racing in the British 10K Championships, you should collect your running number and IPICO Sports Tag from the elite athletes’ tent on Race Day.
Q. Where is the elite athletes' tent on Race Day? A. The elite athletes' tent will be located in Green Park on Race Day. A full map is included in runners’ Final Instructions.